Smart IVR

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Smart IVR

Comprehensive call management with call routing and recording for intelligent customer services
SmartIVR resides and operates from the world’s most reliable cloud computing platform, with inbuilt mechanisms for fail-over, redundancy, backup and auto-scaling. You might take a vacation, but SmartIVR never will.
SmartIVR’s technology provides benefit of auto-scaling for during peak load hoursPlanning
becomes trouble-free and effortless in case of increased call volume and in-and-out calls, without the need of infrastructure expansion.
SmartIVR packs in state-of-the-art powerful call management features. It has a wealth of features and configurations that ensure that the right call goes to the right person. What’s more, we can support you in creating a custom solution for especially complex scenarios.