Comprehensive call management with call routing and recording for intelligent customer services
SmartIVR resides and operates from the world’s most reliable cloud computing platform, with inbuilt mechanisms for fail-over, redundancy, backup and auto-scaling. You might take a vacation, but SmartIVR never will.
SmartIVR’s technology provides benefit of auto-scaling for during peak load hoursPlanning
becomes trouble-free and effortless in case of increased call volume and in-and-out calls, without the need of infrastructure expansion.
SmartIVR packs in state-of-the-art powerful call management features. It has a wealth of features and configurations that ensure that the right call goes to the right person. What’s more, we can support you in creating a custom solution for especially complex scenarios.